Shipping and Handling Charges
• Delivery service within Hong Kong is available for orders of HKD500 or above
• Delivery service are available from Monday to Sunday, 10:00 to 19:00. There will be additional charges for delivery before 10:00 or after 19:00. Also, for any specific delivery time, we will have designated time surcharge, $300. For further details, please give us a call at 2237 1001 or contact our Floral Ambassador.
• Delivery service will be provided once payment is completely settled.
• Please provide us with a contact phone number of the recipient(s) so that we can contact the recipient(s) in case of incomplete or incorrect delivery details.
• Express delivery refers to same day delivery at specific hours. Express delivery service will be subjected to a surcharge of HK350.
• We do not accept any overseas orders.
• While we will try to accommodate delivery time request, kindly understand that delivery arrival may be subject to traffic-related delays.
• Once typhoon signal 8 or "Black Storm (Rain)" has been hoisted, delivery service will stop. In the event of a delivery cancellation, we will contact you within one business day to inform you of your new delivery time.
• We reserve the right to impose an additional delivery charge for re-delivery arrangements or if we have to make additional delivery attempts due to incorrect or incomplete delivery details.
• Please note that delivery charge may change in peak season, non-office hours, or during public holidays.